Privacy Policy

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and password. Dealer accounts may also include business name, phone number, and billing information.

Usage Data: We automatically collect information about how you interact with the Service, including pages visited, search queries, features used, IP address, browser type, device information, and timestamps.

Payment Information: Payment card details are processed and stored by our third-party payment processor (Stripe). We do not directly store your full credit card number.

Cookies & Tracking: We use cookies, local storage, and similar technologies to maintain your session, remember preferences, and analyze usage patterns.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process transactions and manage subscriptions
• Send transactional emails (account confirmations, billing receipts, alerts)
• Personalize your experience and deliver relevant market data
• Analyze usage trends to improve features and performance
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our Service (hosting, payment processing, analytics).
• Legal Requirements: When required by law, subpoena, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share information.

4. Data Security

We implement industry-standard security measures to protect your personal information, including 256-bit SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).

6. Your Rights (CCPA / GDPR)

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Portability: Request your data in a structured, machine-readable format.
• Opt-Out: Opt out of marketing communications at any time.
• Do Not Sell: California residents may opt out of the "sale" of personal information under the CCPA. We do not sell personal information.

To exercise any of these rights, contact us at privacy@motivyn.com. We will respond within 30 days.

7. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

8. Third-Party Services

The Service may contain links to third-party websites or services (e.g., auction platforms, marketplace listings). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or to exercise your data rights:

Motivyn LLC
Email: privacy@motivyn.com
Website: www.motivyn.com